Your trust is our most valuable asset. Registering with gra means we take full responsibility for your data — with complete transparency.
Summary: gra does not sell your personal information to any third party. Your data is used solely to operate our services and meet legal obligations. You may request to view, correct, or delete your information at any time.
This Privacy Policy ("Policy") applies to the gra platform and all related services. By accessing gra.plus — whether the website or mobile version — registering an account, or using any of our services, you agree to this Policy.
We follow international standards to protect the data of our Bangladeshi users. This document is written in plain language so you can clearly understand exactly what gra does — and does not do — with your information.
If you have any questions, please reach out to our Help Center Get in touch — we're ready to assist you.
Gra collects several types of information. A breakdown by category is provided below:
| Data Type | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes (KYC) |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | BKash/Nagad number, transaction history | Yes |
| Technical Information | IP address, device information, browser type | Automatic |
| Gaming Information | Betting history, preferred games, session duration | Automatic |
| Communication History | Live chat, email, or phone support records | Where applicable |
We collect only what is listed in this policy — nothing more. gra never asks for sensitive information such as your religion, political views, or health data.
Gra collects information through three main methods:
Gra uses your information only for the following purposes:
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings.
Gra follows the highest industry standards to protect your data:
That said, no system is 100% secure. Keep your account password strong and never share it with anyone.
Gra uses cookies on its website. Cookies are small text files stored in your browser.
Cookies can be disabled from your browser settings, though doing so may prevent some platform features from working properly.
You have certain important rights over your personal data:
You may request to view the information we hold about you.
To correct inaccurate or outdated information, go to your account settings directly or contact support.
Upon closing your account, you may request deletion of your data — except where retention is required by law.
You may object to restrict data processing under certain circumstances.
To exercise these rights, please contact Help Center Contact us. We will respond within 30 business days.
Gra strictly does not collect data from anyone under the age of 18. If a minor is found to have registered using a false age, their account will be closed immediately and all associated data will be deleted.
If parents believe their minor child is using gra, please Help Center Report it.
Gra may update this privacy policy as needed. When changes are made:
For any questions, complaints, or requests regarding data protection:
Gra's Data Protection Officer (DPO) handles all privacy-related requests directly.
Not just promises, but real action — here's how gra protects your privacy.
Keep two-factor authentication enabled on your account. No one can log in without the OTP, even if they have your password.
Our AI-powered system monitors suspicious logins and transactions around the clock — you'll be alerted immediately if any unusual activity is detected.
Every page load, transaction, and exchange of personal data is protected with bank-grade encryption.
Gra never sells your data to advertising companies or data brokers — this is a core principle we stand by.
Upon account closure, you may request deletion of your personal data — subject to legal limitations.
What we collect and why — written in plain English, with nothing hidden behind legal jargon.
Your personal information is safe at gra. Get started today on a licensed, trusted platform.